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At DERME IMAGE, we are committed to protecting the privacy and confidentiality of your personal health information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable Canadian and Quebec privacy legislation.

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1. Collection of Personal Information

We may collect personal information including, but not limited to:

• Name
• Date of birth
• Contact information (phone number, email address, mailing address)
• Health card number (where required)
• Medical history and family history
• Clinical and dermoscopic images
• Referring healthcare provider information
• Payment and billing information

This information is collected only as necessary to provide mole mapping and skin surveillance services.

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2. Use of Information

Your information may be used to:

• Provide mole mapping and dermoscopic imaging services
• Create medical reports and clinical documentation
• Communicate findings and recommendations
• Coordinate care with your referring healthcare provider or specialist
• Schedule appointments and follow-up visits
• Process payments and maintain billing records
• Maintain secure medical records
• Improve clinical quality and continuity of care

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3. Sharing of Information

Your information may be shared with:

• Referring physicians or healthcare providers
• Consulting dermatologists and specialists involved in your care
• Laboratories or pathology services when required
• Authorized service providers assisting with secure data storage or communication systems

We do not sell or distribute your personal information for marketing purposes.

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4. Storage and Protection of Information

DERME IMAGE takes reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, theft, misuse, or disclosure.

Clinical and dermoscopic images are stored within secure medical imaging systems. Electronic communications and records are handled using secure methods whenever possible.

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5. Email and Electronic Communication

Email communication may not always be fully secure. By communicating with DERME IMAGE electronically, you acknowledge and accept the potential risks associated with electronic communication.

Encrypted files or password-protected documents may be used when appropriate.

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6. Access to Your Information

You may request access to your personal records or request corrections to inaccurate information, subject to applicable legal and professional obligations.

Requests must be submitted in writing. Administrative fees may apply for certain record requests or exports.

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7. Retention of Records

Medical records and images are retained in accordance with applicable legal and professional retention requirements in Quebec and Canada.

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8. Website and Online Information

If you visit our website, limited technical information such as browser type, device information, or website usage statistics may be collected to improve website functionality and user experience.

Our website may use cookies or similar technologies.

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9. Consent

By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

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10. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

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DERME IMAGE
Radimed Westmount Square
1 Westmount Square, Suite C210
Westmount, Quebec H3Z 2X3

Phone: (514) 939-2772
Email: dermeimage@gmail.com